Global consulting firm J.S. Held announces the appointment of Irvinder Singh Lail as Head of Global Capability. In this role, Irvinder will further advance the firm’s global operating model, formalizing how J.S. Held organizes and deploys expertise across regions, innovating service delivery and expanding capacity for the firm’s experts.
Irvinder will advance the operational build-out of J.S. Held’s global service model, sharpening how the firm coordinates work across time zones to access and mobilize the right experts for complex, time-sensitive matters. The firm currently operates with teams in multiple geographies that support around-the-clock client service. His mandate is to formalize the model by expanding centers of expertise, standardizing shared platforms, and scaling the infrastructure needed to support the firm’s continued growth.
“The next phase of J.S. Held’s growth depends on how deliberately we build the firm, focusing not just on where we operate but on how our teams connect across regions to serve clients as one organization,” said Lee Spirer, President and Chief Executive Officer of J.S. Held. “Irvinder brings the experience to further develop the operational system behind our global model and to identify and source the specialized talent that extends the reach of our expert teams.”
Irvinder Singh Lail brings more than 25 years of experience driving strategy consulting, global talent strategy, and operational transformation across the professional services, technology, banking, financial services, and insurance sectors. He joins J.S. Held from Alvarez & Marsal – Global Capability Center. His distinguished career also includes senior transformation leadership roles at Bain & Company, Ernst & Young, and Swiss Re. Notably, he has a proven track record of establishing major operations hubs and capability centers globally across corporate functions, technology and business practices for organizations, including Lloyds TSB Bank, AIG, Bupa, Alvarez & Marsal, and Bain & Company. 
